Student Health Insurance
Georgetown University in Qatar (GU-Q) requires all international and local expatriate students to have a supplementary private health insurance coverage. Additionally, all enrolled students are recommended to obtain and carry their Qatar National Health (Hamad) Card.
Qatar National Health Card
The State of Qatar provides national health coverage for all residents of Qatar by providing them with a National Health (Hamad) Card. International students are eligible to obtain a National Health Card after receiving their Residence Permit. GU-Q will help these students to obtain their National Health Card. All other students (Qatari citizens and expatriates residing in Qatar) are recommended to apply for and/or renew their National Health Card on their own in the Primary Healthcare Center located in their district.
Private Health Insurance
Georgetown University in Qatar requires all enrolled international and local expatriate students residing in Qatar to carry a supplementary private health insurance, in addition to their Qatar National Health (Hamad) Card. Therefore, GU-Q has negotiated a comprehensive medical and travel policy designed specifically for GU-Q students. All international and local expatriate students will be automatically enrolled and charged a premium fee for this insurance on their student billing accounts. If you would like to decline this insurance coverage another private health insurance, see the section below on Waiving Student Health Insurance.
Students are responsible for understanding their insurance coverage and benefits and must carefully read the enrollment and benefit details, including the inclusions, exclusions, and limitations of their coverage. For detailed benefits of insurance enrollment refer to your insurance account and the Medical and Travel Insurance Policy.
Waiving Student Health Insurance
All international and local expatriate students will be automatically enrolled in the student insurance arranged by GU-Q, unless they decline the coverage and provide documentation of an adequate insurance coverage under another private policy. If you have coverage by another private insurance that remains in effect throughout the academic year, and you wish to decline the student health insurance arranged by GU-Q, please complete the Insurance Waiver Form and provide a copy of your current private insurance. If you wish to maximize your health care access, you could enroll in the insurance arranged by GU-Q along with your private health coverage. Please compare your insurance policy with the Medical and Travel Insurance Policy to make a decision about waiving the plan.
GU-Q Students on Study Abroad
When studying at another university, including Georgetown University main campus, you must follow the insurance policy for that university. Please log into your insurance account and the Medical and Travel Insurance Policy for countries in which you will be able to use the insurance plan arranged by GU-Q. If you have any questions please contact us by email.
Reimbursement and Claims
Currently, most medical services provided by Qatar Foundation Primary Health Care Center (QF-PHCC, located in the Student Center)are offered free of charge to all members of Education City community, including students. For some services, such as purchasing medications, you have to pay. However, student health insurance arranged by GU-Q has arranged direct billing with Kulud pharmacies in Qatar. If you have a prescribed medication by a physician that is covered by your policy, it does require that you present your student ID and the insurance card provided for you by CISI, when using Kulud pharmacy in the Student Center and other Kulud branches within Qatar. For any other pharmacy, you will need to pay out of pocket and then claim the cost by completing the Claim Form and following the instruction on your insurance account.
Currently, CISI has direct billing arrangement with Al Ahli Hospital and Doha Clinic Hospital. You would need to present your Qatar ID, student ID, and insurance card provided for you by CISI to be able to benefit from direct billing arrangement with above hospitals. If you are using services at any branch of Doha Healthcare Group, you will need to open up a case with the insurance TeamAssist ahead of any appointments. TeamAssist will reach out the facility to place a Guarantee of Payment for your treatment, so you do not have to pay out of pocket. TeamAssist assistance is available 24/7 and can be reached via phone or email at:
If you use any other medical facilities, you will need to pay out of pocket and claim the cost by completing the Claim Form and follow the instructions on the claim form in order to be reimbursed. It is your responsibility to check with your insurance account and Medical and Travel Insurance Policy for covered medical services.
Insurance FAQ sheet is designed to provide further clarification about your health insurance, access to medical services, and claim process.